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If you find an issue with either Textbox.io or the integration's operation, you can log an issue with Ephox at Ephox Support.

Logging a Support Request with Ephox

Before logging an issue please obtain the following information so that you can provide them to Ephox support:

  • The version number of your IBM Connections deployment
  • The version.txt file from the root directory of the Ephox Editors for IBM Connections distribution package that you downloaded.
  • Please include a copy of error log from the JavaScript console with any support request.
  • If you can replicate the issue, please provide the steps required to replicate the issue, as well as any additional files required.
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